DemerBox battery is shorter than expected?

Does your DemerBox seem to be running shorter than expected? 

Let us help you with the following walk-through guide.

Step 1: Are you fully charging your DemerBox?

Not sure? How to charge your DemerBox

• If yes, go to Step 2.
• If no, please fully charge your DemerBox.

Step 2: Are you charging other devices with your DemerBox?

• If yes, we're glad you're using your DemerBox to the fullest! Please check out our tutorial on Battery Capacity for more details.
• If no, go to Step 3.

Step 3: Do you leave your DemerBox plugged in to the charger all or most of the time? 

• If yes, this practice can dramatically reduce the lifespan of lithium ion batteries. Please open a support ticket above so we can help you further by replacing your DemerBox battery.
• If no, there could be an issue with your DemerBox battery. Please check out our tutorial on Battery Capacity before opening a support ticket.