DemerBox USB port is not charging the phone?

Is your DemerBox's USB port not charging your phone or device? 

Let us help you with the following walk-through guide.

Step 1: Is your DemerBox turned on and have power?

  • Your DemerBox does not have to be fully charged to connect and charge via the USB port, but it must be turned on. 
  • Not sure if your DemerBox is charged? How to charge your DemerBox
  • If yes, go to Step 2.
  • If no, please turn on your DemerBox and try again.

Step 2: While the DemerBox is turned on, please disconnect the USB cable from the DemerBox. Then, firmly reconnect the USB cable into the DemerBox USB port. Note: if the connection is loose, try another USB cable.

Did this solve the issue?

If no, please open a support ticket so we can provide further support and offer a solution to fix your DemerBox.

Contact Us

Do you have any question?

For general inquiries or questions regarding sales or press, please leave your contact information below and we will get back to you as soon as possible.